Facilitating the Genetic Counseling Process: A Practice Manual. Chapter 3: Listening to Clients: Attending and Chapter 4: Listening to Clients: Empathy

This seminal text contains 12 chapters divided into three sections: 

  • communication skills (chapters. 2-7)
  • interpersonal counseling and psychosocial assessment skills (chapters. 8-10)
  • professional ethics and values (chapters. 11-12)

Each chapter includes in-class and written exercises that can be used to help students practice the skills and concepts covered. These chapters describe attending and empathy as two microskills used to help genetic counselors listen to clients and provides group and individual exercises for skills practice.


Type Book
CME Available No
Topic
Cost Print price - $89.99 ; ebook price - $69.99/per publisher
Note

2003


Genomic Competencies

Experts from the disciplines listed below have tagged this resource as fulfulling genomic competencies.

Genetic Counselor

  • Interpersonal, Psychosocial and Counseling Skills
    • 10:   Use a range of genetic counseling skills and models to facilitate informed decision-making and adaptation to genetic risks or conditions.
      • 10b:   Utilize a range of basic counseling skills, such as open-ended questions, reflection, and normalization.
    • 9:   Employ active listening and interviewing skills to identify, assess, and empathically respond to stated and emerging concerns.
      • 9a:   Elicit and evaluate client emotions, individual and family experiences, beliefs, behaviors, values, coping mechanisms and adaptive capabilities.
      • 9b:   Engage in relationship-building with the client by establishing rapport, employing active listening skills and demonstrating empathy.
      • 9c:   Assess and respond to client emotional and behavioral cues, expressed both verbally and non-verbally, including emotions affecting understanding, retention, perception, and decision-making.